Features
For providers with shared staff, casual teams, or managers working across services, MyCaseNote offers a practical way to manage multiple providers without mixing records. The platform supports multi-business access with separate roles, participants, and notes for each provider context.
Quick Guide
Support staff across multiple providers with separate business context, separate permissions, and clean data separation from one login.
Multi-location or multi-business support lets one user work across more than one provider context without mixing participant records, permissions, or case notes. It is useful when shared staff, casual teams, or managers move between organisations.
This is for NDIS providers with shared staff, regional teams, multiple business entities, or service leaders who work across more than one provider setup.
Business separation matters because providers need participant records, roles, and permissions to remain in the correct organisational context. Cleaner separation reduces confusion and supports stronger governance when staff move between providers. That works best when providers combine it with NDIS access control software and staff onboarding across providers.
Product Workflow
See how MyCaseNote turns the day-to-day documentation work behind multi-business support into a workflow that is easier for staff to complete and easier for managers to review.
When people ask for multi location ndis software, they often need a clean way to support work across more than one provider without data overlap. MyCaseNote is built for multi-business access from one login.
MyCaseNote ties roles, participant visibility, service stream permissions, and case notes to the selected business. That means the same person can have different access in different providers while records stay cleanly separated. It also supports service stream permissions by provider and role-based access for shared teams.
A worker might need broad access in one provider and restricted access in another. MyCaseNote ties roles and permissions to the selected business so one access level does not have to fit every organisation.
Multi-business support only works if records stay cleanly separated. MyCaseNote keeps each provider context distinct so users see the right participants, settings, and case notes for the business they are working in.
FAQ
Quick answers to the questions providers usually ask before changing their documentation workflow.
Yes. Users can belong to multiple businesses and switch between them from the app, which is useful for casual workers and shared managers.
Yes. Roles and permissions are tied to each business, so someone can have different access levels depending on the provider they are working with.
Yes. Participants, case notes, users, and permissions remain separated by business context so records do not get mixed across providers.
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